TERMS AND CONDITIONS

TERMS AND CONDITIONS

Welcome to Manix Ltd!

We're thrilled to have you here at Manix Ltd, your go-to destination for a fantastic shopping experience! Before you dive into our world of amazing products, we'd like to share some important information with you. By using our website, you agree to our terms and conditions and privacy policy, whether you're here to create an account or simply to shop with us. These terms and conditions help us maintain transparency and set expectations for a great shopping journey. If you have questions, don't hesitate to reach out to our friendly customer care team. We're always here to assist you!

Let's get to the details:

To start shopping with us, you need to:

• Be at least 18 years old.
• Hold a credit or debit card that we accept.
• Have authorization to use that credit or debit card, such as it being in your name or having permission to use it.
• For M-Pesa payments, you must have a registered personal M-Pesa account. If you don't have one, ensure you have permission to use the M-Pesa account you'd like to pay with.

Making Orders Through the Website

If you change your mind about an order made on our website within 24 hours, you can cancel it. Please note that you can't modify your order, but you can cancel it, return the original items (if delivered), and place a new order.

All orders depend on availability and confirmation of the order price. Rest assured, if there are any issues with your order, we'll get in touch with you.

Prices and Product Descriptions

We work diligently to ensure accurate pricing and product descriptions. However, errors can occasionally occur. If we find an error in the price or description of items you've ordered, our customer care team will promptly contact you. You'll have the option to confirm the order at the correct price or cancel it. If you've already purchased the item, we'll reach out to provide a credit note or gift voucher for any excess amount.

Delivery

When you place an order, you can choose from various delivery options based on your address. Our team works diligently to ensure timely deliveries, but delays may happen. We'll keep you updated on your parcel's location.